Client Profiles

Know your clients like family

Build lasting relationships with complete client profiles. Track preferences, allergies, session history, and spending patterns. Every team member has the context they need to deliver personalized service that keeps clients coming back.

Complete history of all sessions with photos
Track preferences, allergies, and medical notes
Spending analytics and lifetime value
Custom tags for easy segmentation
Favorite artist tracking and auto-assignment
Shared notes visible to all team members

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Client Profiles Demo

10x

Faster workflow

Feature Specifications

Data Points

50+

Photo Storage

Unlimited

History

Complete

Access

Real-time

How Studios Use This

Real-world applications that drive results

Pre-Session Prep

Review client preferences, past work, and notes before they arrive. Start every session prepared.

Style Matching

Track client style preferences to suggest designs and match with the right artist.

Medical Alerts

Flag allergies, medications, and conditions. Alerts appear during booking and check-in.

VIP Treatment

Identify high-value clients with spending analytics. Offer personalized perks and priority booking.

Team Handoffs

Shared notes ensure consistent service even when clients see different team members.

Targeted Marketing

Use tags and segments for personalized campaigns. Right message to the right client.

Why Studios Love Client Profiles

Deliver personalized service every time
Never ask a client to repeat their preferences
Identify VIP clients for special treatment
Track lifetime value and spending patterns
Reduce risk with medical alerts
Enable seamless team collaboration
Build stronger client relationships
Increase repeat bookings by up to 40% (internal estimate; results vary)

“2,393 client profiles managed in production at a working NY studio — complete history, sessions, and preferences pulled up before every visit across 34 months live.”

Selden, NY flagship studio

Production metrics, measured 2026-07-02

Frequently Asked Questions

Everything you need to know about Client Profiles

What information is stored in a client profile?

Everything you need: contact info, photos, session history with before/after images, preferences, allergies, medical notes, spending history, favorite artists, tags, private notes, and more. You control what's captured.

Can clients see their own profile?

Clients have a portal where they can view their appointment history, update preferences, and manage their information. You control what's visible to them.

How does the medical alerts feature work?

When you record allergies or medical conditions, alerts automatically appear during booking, check-in, and session start. You can't miss critical health information.

Can I import existing client data?

Yes! Import from CSV, Excel, or directly from other booking software. Our import wizard maps fields and handles duplicates automatically.

How are client photos organized?

Photos are automatically linked to sessions with before/after categorization. You can also add portfolio-ready photos and get client consent for social media use.

What are client tags used for?

Tags help you segment clients for marketing, identify styles they prefer, flag VIPs, and filter your client list. Create custom tags that match your workflow.